of North Austin
15111 Avery Ranch Blvd, Austin, TX 78717 • (512) 218-9669

Policies & Procedures


Kids 'R' Kids is open to you, the parent, any time your child is present in the school. For the safety of all children, we do request that you make your presence known to the person in charge and cooperate in not disrupting the Center's program.


Children Served

Kids 'R' Kids Learning Academies are open to children ages 6 weeks to 12 years old without discrimination on the basis of political affiliation, religion, race, color, sex, and mental or physical disabilities.


Hours of Operation

Hours of operation for Kids `R` Kids Learning Academies are Monday through Friday from 6:30 am - 6:30 pm, 12 months a year. Holidays we are closed include:

New Year's Eve and New Year's Day

Good Friday

Memorial Day

Independence Day

Labor Day

Thanksgiving Day and the Friday after Thanksgiving

Christmas Eve

Christmas Day and the after Christmas

Staff Development Trainings President`s Day - Feb. & Veterans Day -Nov

 August School Prep Day (TBA) Based on when school starts. Check with front office.


If a holiday falls on Saturday, the center will be closed on the Friday prior to the holiday. If a holiday fall on Sunday, the center will be closed on the following Monday.


Please note that days we are closed may vary per year, depending on how the holiday falls. Kids` R` Kids may also close early before or after a holiday. Please ask at the front desk for details. Kids `R` Kids is licensed for specific hours of operation, early arrival and late pick-up cannot be allowed.  If children are left at the Center after closing time and no word is received from the parent(s) or an emergency contact cannot be reached, authorities will be contacted. After the Center's licensed closing time, the Center may charge a late pick up fee. (Fees vary per Center.)



Upon Enrollment, your child(ren) will need all state, county and Kids 'R' Kids forms completed in a timely manner. All forms necessary will be provided by your center.  Information on forms regarding your child (ren) or specific Center forms must be updated as needed.



Breakfast, lunch, morning and afternoon snacks are available at Kids 'R' Kids Centers. Information will be provided by the Center on any charges that may apply. The Center will also provide information on the schedule meals and snacks are served.


For bottle-fed children, parents must provide prepared formula, placed in bottles. The Center will inform you of their policy regarding baby foods. All infant items should be marked with the child's first and last name.


Weekly menus for children on table food are available for review.  Please see the Director for information regarding special diets and allergies.



A tuition and fee schedule will be provided by your Kids 'R' Kids Center. You will be informed of all rates, discounts, late fees, breakfast charges, activity fees, registration fees, check return fees, and any Center specific fees.  Fees may vary per Center.


The tuition and fee schedule will also provide you with information as to when payment is due and any late charges to be applied. Also included on the tuition and fee schedule will be the Center Policy on Attendance explaining the number of days that require full tuition, half tuition, and vacation days allowed.  Policy may vary per Center.



All prescribed medication must be left at the front desk with the person in charge. A medication form must be filled out completely and signed by the parent or guardian before any medication can be given.


Medications must be in the original container and labeled as follows: child's name, current date, dosage, times to be given, expiration date, and any other special instructions.


Any non-prescription medication must have a signed, dated note from the child's doctor stating the name of the child to receive the medication, name of the medication, amount to be given, times to be given, length of time to be given and any other special instructions.


Medications will be only dispensed by the person or persons designated by the Director of the Center


Medical Emergency

If a child becomes ill, injured, or has an adverse reaction to prescribed medication while at the Center, the parent(s) or emergency contact person will be notified immediately.


If it is necessary to seek immediate medical attention for a child, the child will be transported to the designated medical facility. * The child's vehicle and emergency medical permission forms, as well as the health information file, will accompany the child.


In the event of an occurrence of a communicable disease as outlined by the Department of Health, written notification will be posted on the classroom door within 24 hours or the next business day.

*(The designated medical facility will be listed on all emergency, transportation, and enrollment forms.)


Transportation (To and From Public School)

Rutledge - England - Sommer - Regan

Transportation is provided for  private and public elementary  grade schools for  pick-up designated by the Center.  The current schools that we pick up from are:

Brushy Creek Elementary

Holy Family

Sommer Elementary

Rutledge Elementary

Parkside Elementary

Reagan Elementary

Great Oaks Elementary

England Elementary

Monta Akin Elementary

Pearson Ranch Middle School



Transportation Agreements are signed once for each school year.


Vehicle Emergency Forms must be completed and information kept up-to-date.


The Center will inform you of the time your child must be at the Center for transportation to his/her elementary or grade school.


If your child will not be transported by the Center to school or will not be picked up by the Center from school at the end of the school day, you must notify the Center in advance. The Center will inform you of the time by which you must make this notification.


Transportation (Field Trips)

Field Trip Permission Forms must be signed and dated for each field trip.  Vehicle Emergency Forms must be completed and information kept up-to-date.  Children going on field trips must wear a Kids 'R' Kids t-shirt.


Internet Access

Internet access to your child's classroom is by password only. By enrolling your child at Kids 'R' Kids, you consent that your child(ren) may also be seen on the Internet by other persons viewing with passwords.


If Internet Access is available at your Center, you will be given information upon enrollment.


Severe Weather, Fire or Emergency Situations

If an emergency situation develops such as severe weather, fire, physical damage to the building, or any other situation that poses a threat, the safety of the children is our first concern.


The Center is equipped with a weather band radio, a fire alarm sprinkler system and fire extinguishers. Fire and severe weather drills are conducted according to state and county regulations or every 30 days.


If there is an emergency situation and it becomes necessary to close the Center, parents will be notified to make arrangements for early pickup.


If there is inclement weather and it is determined that the Center will not open, parents will be instructed by the Center as to TV or radio stations providing closing information.

If an emergency situation develops and it is determined that the building or premises are unsafe, your child(ren) will be transported to a safe location.


Parents will be notified of the situation and you will be required to pick up your child(ren) as soon as possible.


Alcohol, Drugs, and Tobacco

In our effort to provide a safe, healthy environment for each child to grow and develop, we maintain a Center free of alcohol, drugs, and tobacco use.


The use or presence of alcohol, drugs, and tobacco is prohibited in the building or anywhere on the grounds by Center staff, parents, or anyone visiting the Center.


The use or presence of alcohol, drugs, and tobacco is prohibited during any outing or field trip as well as on any vehicle used by the Center to transport your child(ren).



At Kids 'R' Kids Learning Academies we use a method of 'redirection' to guide your child (ren) toward appropriate behavior. If a child is engaged in behavior not conducive to a safe and happy learning environment, the teacher will 'redirect' the child toward appropriate behavior. (The use of physical punishment or harsh language is prohibited.)


Parents or guardians are required to abide by the Kids 'R' Kids Discipline Policy any time they are on Center property.


Dismissal Policy

The staff will work with each child to fulfill the needs of that child, and every effort will be made to provide a positive learning experience. Special needs will be accommodated when possible.


Kids 'R' Kids Learning Academies reserves the right to ask parents to make alternative arrangements for care if it is determined that a child's needs cannot be met or the child has not adjusted to group care provided by the Center. In the event behavior becomes disruptive to the program or becomes a problem that poses an unsafe situation for the child or other children in the class, alternative arrangements will be required.


If you, as a parent, are uncooperative in completing and returning forms, fail to pay your tuition on time, fail to follow any state or county regulations, or fail to follow any Kids 'R' Kids Policy or Procedure, it may be necessary to dismiss your child(ren) from the Center.


The Parent`s Role

The relationship between parents and Center staff is vital to the success of a child's experience. A partnership must be formed the first day, with open communication and understanding that the development and growth of the child is our top priority.

Parents can assist and help ensure a smooth transition by doing the following:


  • Sign children in and out at the front desk and then escort them to their designated class.  Have all forms completed promptly.
  • Update forms as needed when changes occur (i.e. new phone number, address, etc.)
  • Keep staff informed of special needs or changes that might affect your child's behavior.
  • Notify the Center if your child is ill. Do not bring an ill child to the Center.
  • Notify the Center if your child will be absent.
  • Notify the Center if you will be later than usual picking up your child. 
  • Provide several changes of clothes marked with your child's name (Center is not responsible for lost clothing).
  • Children should be dressed properly for the weather and play.
  • Do not allow children to bring toys.
  • Participate in the Center's special activities. 
  • Attend scheduled parent meetings and conferences.  Ask questions and address concerns as they arise.



Kids 'R' Kids Learning Academies reserves the right to change or revise any policies, procedures, or tuitions/fee schedules when deemed necessary. Written notification will be provided to parents.  Kids 'R' Kids Learning Academies is referred to as Kids 'R' Kids, Kids 'R' Kids Centers, Center(s) and School(s).




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